If I ruled the world, all public sector senior managers would do a secondment in the community by @Jargonautical

I recently overhead one of those slightly awkward “what’s your job” dinner conversations. Guest 1,”I’m an NHS Senior Manager”…..Guest 2, “Oh” ……. Guest 1, “I’m actually a nurse by background. I did all my practical training on the hospital wards, qualified as a nurse and moved into management much later on”…… the conversation went well […]

Power in Partnerships and when it goes bad.

Power is a bit of a taboo subject, we don’t really talk about it. But when you boil things down to what matters in any human connection, power really does count. This is particularly true in a partnership. If you’ve got big differences in how much power sits with people around the table, there’s a […]

Corporate Reporting – What can we learn from Fast Food Vendors?

“A picture is worth a thousand words…, “ an idea that is universally recognised, frequently used in business, but not often seen where it might have most impact – Senior Executive/Board meetings. Descriptive text still dominates most senior level reports, often using ‘corpspeak’; a peculiar form of jargon developed by people like *The Head of […]

Helping without being directly helpful – Mandarin English and Sabotage

Many years ago in a galaxy far far away I ran a series of improvement workshops with a big organisation. The final session was about developing an action plan and things were going swimmingly. The group had ‘taken ownership’, identified ‘SMART outcomes’, developed ‘success criteria’ and set out a ‘monitoring and evaluation framework’. What could possibly […]

If you want to understand your own culture, spend some time in someone else’s

Almost everywhere I go at the moment someone is trying to change their organisation’s culture. “We are striving for; a learning culture, a feedback culture, a continuous improvement culture, a client focused culture, a listening culture, a culture vulture, blah blah blah.” A while ago I heard some good advice from Fons Trompenaars at Academi […]