At the end of this post I’m hoping that I will have convinced you to view a video of a song from the Gilbert and Sullivan, Comic Opera, ‘The Gondoliers’. Not generally my everyday listening, but please persevere. Recently I listened to Tony Quinlan from Narrate talk about how the patterns we have established in […]
Document Management is not Knowledge Management….. ask any London Cab Driver with ‘The Knowledge’
Have you ever noticed people riding mopeds around London with a clipboard on the front holding a route map? (apologies to Londoners for my provincial naivety). These are the Knowledge Boys and Girls undertaking the extremely challenging training necessary to become a licensed London Black Cab driver. The requirements are astonishingly difficult and include things like […]
What's the PONT 