Why do organisations need historians? In straightforward language, to avoid repeating the very obvious mistakes of the past. In addition, I’d suggest that it’s to help cope with ‘policy boomerangs’ and ‘faddism archaeology’. Organisational memory can be a fragile and ephemeral thing. So, if was in charge… every organisation of up to 150 people you […]
Do we need a Public Services, ‘Museum of Failed Products?’
Most commercial products new to the market fail. Fact. Most change programmes fail. Fact. Most initiatives in public services work perfectly. It’s completely different here….. Really? I may have upset some people, with those assertions, so I’d better explain myself. Most Commercial Products Fail – The Museum of Failed Products. I’ve mentioned this before. Basically […]
What's the PONT 