Atoms and meetings are surprisingly similar. Just like in science, where atoms are the basic building blocks, for organisations meetings seem to fulfill a similar purpose. Organisations wouldn’t exist without them (apparently). Unfortunately many meetings aren’t as remotely useful (or interesting) as atoms, but there are startling similarities. Let me explain. Basically there are 3 […]
What do Amazon’s Business Model and a COVID-19 Rapid Learning Engine have in common?
This is not as tenuous as it sounds. Have a glance at the image above and ponder on this. It was originally drawn in the early 2000’s by Jeff Bezos, on a paper napkin. Described as the ‘virtuous cycle’ its been at the heart of Amazon’s approach, and part of them becoming one of the […]
Is anyone deploying ‘Innovation and Learning’ people alongside COVID-19 Response Teams?
This is a genuine question. I only ask because there’s something from Dave Snowden rattling around my head that seems particularly relevant at the moment. “In a crisis, you should always deploy an innovation team alongside the business recovery teams…to capture the novel practice” The point of this statement (for me) is that during a […]
Florence and Semmelweis knew it over 150 years ago. “Wash yer hands you Filthy Animal” #COVID-19
Public Handwashing Facilities. I have an idea… How about we make handwashing a very public activity. Put the wash-basins, water, soap and drying facilities in a very public space, so that everyone can see what’s going on? There’s the obvious impact of peer pressure that might come into play here, but I can also see […]
COVID-19. Will Lady Macbeth style Hand-Washing at Sports Stadiums become the long term ‘norm’?
Now wash your hands, please. Forming an orderly queue at the rugby/football stadium toilets to wash your hands has become quite a thing. Well, according to Twitter, where it’s being mentioned a fair bit at the moment. From a personal viewpoint I’ve attended rugby based ‘mass gatherings’ at stadiums for many years, and I can […]
Regulation is a Social Process. A Contact Sport… People Doing Things With Other People.
Audit is also a Social Process. When I got a job with the District Audit Service about 20 years ago my Father in Law (one of the wisest people I’ve ever known, just like his daughter) told me a joke. QUESTION: How do you know you’ve met an extrovert Auditor? ANSWER: When they were talking […]
Trojan Mice in 900 Seconds
Be careful what you wish for… After blathering on about Trojan Mice for ages people have actually paid attention. Thank you Paul Taylor for the mentions in this post ‘The Complex Problem with Big Change Programmes’ and ‘People Aren’t Sick of Change, They are Sick of Change Programmes’. There’s an important point in Paul’s posts. […]
Trojan Mice and the #DollyChallenge
Does this make any sense? Or is it just a lame attempt to make taking ‘well managed risks’ sound appealing? The Dolly Challenge. If I’m having to explain this. I guess I’ve failed, but thanks for sticking with me. Basically the #DollyPartonChallenge is the latest fad that’s doing the rounds on the internet. Post pictures […]
Regulation, Inspection and Audit. It really, really shouldn’t hurt… and ‘behaviour begets behaviour’.
Imagine a situation where you can measure the psychological and physiological effects of a visit from the Regulator. That’s what this fuzzy image shows. It’s actually heart beats per minute of the registered manager of a care provider, and the impact of a notice to visit from the Regulator. The ‘spike’ happens when the ‘regulatory […]
Ritual Dissent, Facilitation that Goes Beyond Comfortable Consensus
Ritual Dissent: “We do that here. It’s just that the dissent happens once people have gone back to their desks and they destroy the idea” Anon. Just for the record, what I’m talking about here is: Dissent as a strongly held difference of opinion and Ritual as a set of fixed actions that are part […]
