Before launching into; the ‘Good Practice Is a Bad Traveller Delusion’, one of my favourite topics, how about this…… Cockney Cash Machines (ATMs if you like). This is brilliant, a while back a company that provides cash machines built them with the option of conducting your transaction in your chosen language of; English or Cockney. […]
Good Practice Case Studies, No #Failure? You’re Doing It Wrong.
Good practice case studies are like Hollywood movie trailers…… they only show you the best bits of what happened (with some exceptions). Sorry if that’s upset anyone, I am trying to be helpful. There is a great deal that can be learnt from the things that ‘didn’t quite go to plan’ (failure in many cases). […]