What is the First Rule of ‘Organisational Trust Building Club’?

Obviously the answer is… Rule 1. You do not talk about Organisational Trust Building Club.  And, Rule 2. You DO NOT talk about Organisational Trust Building Club. Anyone who remembers the 1999 film, Fight Club, will hopefully understand the reference. If you are wondering what on earth a secret club for bare-chested blokes (having bare knuckle […]

Low Trust Costs You Money

“low trust cultures have lower productivity, more defective products, more rework and more toxic politics”  Stephen Covey You just know this makes sense. If you’re not convinced, have a look at this video of Dr Covey explaining what he means. Better still just close your eyes and listen to him speak, his voice is incredibly reassuring. We know […]