The recent VW emissions scandal has brought together two interesting ideas, corporate amnesia and learning from failure. Instead of learning lessons from failure and retaining them in the corporate memory (so you don’t make the same mistakes in the future), what if organisations adopted the opposite approach? What if an organisation took action to deliberately […]
Crowdsourcing and brilliant ideas that were originally rejected. No such thing as a bad idea?
Have you ever been to an engagement /consultation/staff development day and been asked to write down your ideas on ‘post it notes’ and then stick them on flip charts? Someone then dutifully collects the forest of paper and promises to type them up and share the results. Months later you get sent a document full […]
Do we need a Public Services, ‘Museum of Failed Products?’
Most commercial products new to the market fail. Fact. Most change programmes fail. Fact. Most initiatives in public services work perfectly. It’s completely different here….. Really? I may have upset some people, with those assertions, so I’d better explain myself. Most Commercial Products Fail – The Museum of Failed Products. I’ve mentioned this before. Basically […]
What's the PONT 