This is actually about the game Battleships and not some sinister plot (probably by Cardiffians) to obliterate Newport in a naval bombardment. Last week I went to Newport to learn about agile project management from James Scrimshire of hurricanefour.com and got involved in a game of Battleships. It was at a Port80 event organised by […]
Opportunity in Adversity. Glass Half Full Thinking at Arriva Trains Wales (@ArrivaTW)
Here’s quick follow up to the post about Arriva Trains Wales and their journey to improved customer service. Last week saw another blip on the tracks. On Tuesday morning damaged signaling cable caused significant disruption. I know because I was due to meet people who were stuck at Newport (and I picked it up through Twitter). It […]