If You Can’t Sign it, Don’t Ship it.

Owning what you create. There’s a lot to be said for feeling real sense of ‘ownership’ of the things you build, manufacture, write, create or the service you provide. Ultimately it’s all about quality. If you care about what you are doing you should be prepared to put your name to it. By ‘signing’ whatever […]

5 Reasons Why Posters are a Great Knowledge Exchange Method

I’ve seen poster displays many times, in many places, but it never really struck me that not only are they are a very effective method of sharing knowledge, they also support staff engagement. Poster displays as part of Kaizen and Continuous Improvement processes in places like Ricoh Telford and the IdeasUK annual conference have always attracted me, but I’ve not seen […]

The staff don’t understand, quick draw them a picture or something…

Suspend reality and imagine this strange situation… Boss: “The staff here are a huge problem. They just don’t get my latest initiative, what’s wrong with them?” Smithers: “Ah yes Sir. The words in your manifesto document are so beautifully crafted, truly inspirational, and it’s printed on the finest paper” Boss: “Well here’s something that might […]