Here is something you may have encountered. Situation: A major problem with a service not meeting the needs of customers. If you don’t innovate you will be deeper in trouble or out of business. Answer: Assemble a team of subject matter experts to promote innovation. Result: A deep focus upon improving what already exists but […]
Royal Navy Field Gun. A lesson in incredible teamwork, motivation, commitment and missing fingers.
Back in about 1989 I went on a rugby tour to play against a Royal Navy Field Gun Team in Portsmouth. Some of our team (Whitchurch Hospital Cardiff RFC) were on sabbatical from the Royal Navy and gave the following stern advice the evening before the game, “watch out for the Field Gun players with […]