The email ‘cc’ option undermines the very fabric of society.o

Email uses 19th Century technology and 20th Century management practices to undermine trust. I’m not mincing my words here and you’ll need to follow my logic. Trust is one of the strands that hold people, communities and society together. People need to be able to trust each other, at an individual and group level to […]

Experts are great……. you just have to keep them in their box.

This is something a former boss of mine used to say. I realise it has the potential to upset a few people (particularly experts); please don’t get offended just yet. This post Is Best Practice the Enemy of Innovation generated a bit of discussion that got me digging deeper into the role of experts in […]

Dysfunctional organisations can turn a good person bad.

You may have heard the proverb “if you sup with the devil you need a (very) long spoon”. The idea is that if you mix with bad people you should be careful not to be influenced by them and start behaving badly yourself. It’s a very old sentiment that was mentioned as far back as […]

Malicious Compliance Birthday Cards

Last week it was my birthday. The family now knows how I think. Malicious compliance is well understood round here. They got me these cards (twice). There is no hiding place. * Disclaimers…… 1. Not the best ever piece of verse written for a birthday card, but I’m having a go. 2. The drilling in […]

Why is good practice such a bad traveller?

A straightforward answer, good practice is a bad traveller, because that’s the way we like it. I’ve sat in a few conferences where there has been quite a lot of ‘hand wringing’ from the stage, about why this is such a difficult pastime. We all know that sharing knowledge and good practice is the right […]