Be honest and own up …….. Have you have ever sent a really horrible email to a colleague at 5pm on a Friday evening? Then, made it worse by switching on ‘out of office’, shutting down the computer and going away on holidays for two weeks? It’s like throwing an email hand grenade over the […]
Improving Email Behaviour. End of Campaign Report and Four Recommendations
It’s funny how things turn out. Six weeks ago I wouldn’t have predicted I was about to embark upon writing a series of blog posts about email behaviours. Well I’ve done it, had a few surprises and learnt a lot. Now it’s time to pause and reflect. It all started with a post about how […]
Email Read Receipts. Does the misuse of minimum effort technology undermine trust between colleagues?
Do email read receipts make your spirits soar…….? Not mine. Why do people send them? Many people I’ve spoken to have, like me, been on the receiving end of read receipt misuse. Pointless, irritating and questionable behaviour. I must admit that when I get one, particularly from repeat offenders, I’m sorely tempted to just delete […]
New Years Resolution. How to deal with the backlog of works emails in January….
Simple. Just select all messages sent since the 24th December and press DELETE. Any issues that are still important will magically reappear in your inbox around the 7th January. The rest will have disappeared in a puff of smoke to wherever they belong (it is Pantomime season after all). Apparently everything will be just fine. […]
Newsletter vrs Podcast, Who Wins? Remember, a paper newsletter can also keep you warm.
My father in law once told me about how managed the mountains of mail that landed on his desk as the Head of a large High School. One of his routines was to drop all of the newsletters neatly into a box with the intention of reading them at the end of term. Mostly they […]
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