Sneckdowns. The Ultimate; Desire Paths, Snowfall and User Centered Design Combo.

Desire Paths, and then some… You’ve probably heard of Desire Paths, the darling/nemesis of Urban Planners. The informal, beaten earth, muddy paths that pedestrians (people) create because they work for them. They are where the locals (people on the ground) have chosen to walk. Typically in different places to where the Architects, Engineers and Planners […]

The James Reason Swiss Cheese Failure Model in 300 Seconds

James Reason Swiss Cheese Model. Source: BMJ, 2000 Mar 18:320(7237): 768-770 A while ago I was part of the Cardiff pilot of Practical Strategies for Learning from Failure (#LFFdigital). My job was to explain the James Reason Swiss Cheese Failure Model in 300 seconds (5 minutes). This is what I did. The Swiss Cheese Model of […]

Is common sense more useful than the rule book when you are making decisions

This is the second of three post (First one here) about some work using SenseMaker to trying and get a better understanding of attitudes towards risk. In particular how ‘well manged risk’ works in relation to innovation and major changes. Text from the original post is below, with the hopefully familiar ‘What’s the PONT?’ added at the […]