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Churchill Fellowship 2018
Category:
Continuous Improvement
Behaviour
,
Continuous Improvement
,
Innovation
Innovation and the Slime of Bureaucracy
Behaviour
,
Continuous Improvement
,
Public Services
What is the opposite of a Mystery Shopper?
Behaviour Change
,
Continuous Improvement
,
Innovation
Homologation Special! Regulation *can* Drive Innovation.
Complexity
,
Continuous Improvement
,
Innovation
,
Public Services
,
Uncategorized
Luke… ‘Root Cause Analysis 5 Whys’ is not the method you are looking for…
Behaviour
,
Continuous Improvement
,
decision making
Fixing the Bike(shed). A conversation about how to deal with Bikeshedding
Continuous Improvement
,
Learning
,
Public Services
Regulation is a Social Process. A Contact Sport… People Doing Things With Other People.
Behaviour Change
,
Collaboration
,
Continuous Improvement
,
Facilitation
Ritual Dissent, Facilitation that Goes Beyond Comfortable Consensus
Continuous Improvement
,
Innovation
,
Public Services
The negative side of autonomous vehicles – no more AA Roadside Recovery Service
Behaviour
,
Behaviour Change
,
Continuous Improvement
,
Public Services
Baugespann: Can Service Design Learn Anything from Swiss Planning Regulations?
Behaviour Change
,
Complexity
,
Continuous Improvement
,
Innovation
Thailand Flood Hacks. Plastic Bottles, Expatiation and Innovation
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