Ritual Dissent, Facilitation that Goes Beyond Comfortable Consensus

Ritual Dissent: “We do that here. It’s just that the dissent happens once people have gone back to their desks and they destroy the idea” Anon. Just for the record, what I’m talking about here is: Dissent as a strongly held difference of opinion and Ritual as a set of fixed actions that are part […]

3 Mystery Shopper Tasks for; Executives, Non Executives, Directors and Chiefs

  I’m thrilled with my latest T-Shirt purchase,“something buried in the dirt cannot topple”, it’s all about the slogan….. My interpretation; if you are deeply involved to something at a practical level (buried in the dirt), you are less likely to be easily disrupted (toppled) by external forces or events. I’m sure we could spend […]

Good Practice Case Studies, No #Failure? You’re Doing It Wrong.

Good practice case studies are like Hollywood movie trailers…… they only show you the best bits of what happened (with some exceptions). Sorry if that’s upset anyone, I am trying to be helpful. There is a great deal that can be learnt from the things that ‘didn’t quite go to plan’ (failure in many cases). […]

Homologation, Rule Changes and Forcing Innovation

A quick multiple choice test; What is Homologation? The process for making fruit smoothies, A delicious new yoghurt using Greek Honey and Goats Milk, or Approval being granted by an official body.   Congratulations if you chose Number 3. Homologation is indeed the process of an official body (Government, Court of Law, Academic Body, Professional Institution, Industry […]

10 of My Development Needs and Cardiff NHS Hackday

I was going to call this post “Don’t worry about the slashed training budget…. Send your people to NHS Hackdays and get them trained for free…”. However that gives the wrong message and would send some Organisational Development Professionals into a bit of a ‘tail spin’. The idea doesn’t quite fit with conventional thinking. The […]