Imagine a situation where you can measure the psychological and physiological effects of a visit from the Regulator. That’s what this fuzzy image shows. It’s actually heart beats per minute of the registered manager of a care provider, and the impact of a notice to visit from the Regulator. The ‘spike’ happens when the ‘regulatory […]
Project Learning Reviews are like a Cheese Fondue…
…basically you throw everything into a pot and mix it all together into a smooth consistency. Then you stick a piece of bread on a fork, pop it into the mixture, and see what comes out. That’s your project learning, driven by a thinking process called retrospective coherence. The Origins of Fondue and Project Reviews. […]
The Retirement Speech Test. “I wish I’d said that years ago”
The Perfect Retirement Speech. I’m thinking of offering a course on how to write the perfect retirement speech. Nothing fancy, clever or sophisticated, just three bite-size chunks. Part 1 is just a case of, writing down what you really think about a specific topic connected to your working life; take your pick from the following […]
Failure is Not an Option, and Neither is Blame, Most of the Time.
Here’s a quick quiz. Where did the phrase ‘Failure is not an option’ originate? Queen Boudicca AD 61, in her famous rallying call to the Iceni Tribe before taking on the occupation forces of the Roman Empire. Chief Engineer Isambard Kingdom Brunel 1835. In his brief memo to all Great Western Railway staff, stressing the importance […]
Its good to have a hobby. Currently mine is #TiL253
I’ve tried all sorts of hobbies over the years. Probably my worst has been building Airfix models. It’s the glue. And the painting. And don’t get me started on those transfer things that are supposed to ‘slide on with ease’ to complete your masterpiece. There are several boxes of ‘bodged’ attempts lurking in our attic. […]
Dreaming of systems so perfect that no one will need to be good and deviant librarians
Designing out the idiot. Very many years ago I had a job to create a system to collect information from staff working out in the fields (literally, they did work in fields). My boss at that time instructed me to create something that ‘designed out the idiot’. Basically something that nobody could get wrong, accidentally or […]
Minimum Viable Transformation: Change should be Small and Imperfect
Speeches you never hear at a Corporate Conference: “….. Our Transformation Programme is going to be small and imperfect. We are going to do many small things that probably won’t work straight away. However, we will learn lessons from these ‘experiments’ and apply the learning to a better next small thing, making sure we progressively move forward, […]
