Hold on to your undergarments. I’m going to explain an Abraham Lincoln quote through the lens of Mean Girls. Yes, you did read that right. Mean Girls, the 2004 American teenage comedy film. At last, I understand Mean Girls. Last night I was watching Mean Girls (with my wife, who provided running commentary) and it […]
The Benjamin Franklin Effect. Why do I keep doing favours for someone I shouldn’t like?
Hard on equipment. I’ve got a friend who has a habit of borrowing my tools, and bringing them back broken. It’s usually done with a cheeky smile and an infuriating comment along the lines of “…it’s busted butt; you need to buy better quality tools”. Despite this, I am still happy to call them my […]
Scaffolding: Temporary, Lightweight and a Utilitarian Metaphor.
I’m a bit of a sucker for metaphors. Which one of these descriptions works best for you? Option A. “To make this project something that will be a success for many years we need to put up the right sort of ‘scaffold’ to help it develop…” Option B. “To ensure the successful delivery of the […]
Nemawashi. Digging around the roots for sustainable change.
Digging around the roots. If you’ve ever transplanted a tree, or spent time digging up deeply rooted brambles, you’ll get what I’m talking about here. If you haven’t, I’d recommend it. There’s a lot to be learnt from nature*, and a bit of ’17th century Peasant work’ as my son described it. It does a […]
Don’t remove a fence until you understand why it was put there. Chesterton’s Fence.
Using a coat-stand to take down a fence. I once knew a Chief Executive who told me that the most important thing that came with their job was the office coat-stand. The reason? It was because the coat-stand allowed them to permanently wedge open their office door. They had wanted to unscrew the hinges and […]
Because, that’s the way we’ve always done things around here…
An expression that is usually followed up with something along the lines of… “is the most dangerous thing you’ll hear”. You may have heard it quoted by serious people or even seen it on posters or painted on the walls of more ‘progressive’ organisations. It’s a powerful statement that has many layers of meaning, but […]
How to Spot the Decoy Effect in Business Case Options Appraisals.
Coffee Choices and the Decoy Effect. Have you every bought a coffee and been ‘bedazzled’ into getting a bigger or frothier one than you’d planned? “It just seemed sooooohhh much better value to have the Maximo Grande Frothiata…”. Basically you’ve had your behaviour ‘modified’ by the retailer using a process called Decoy Pricing or the […]
Why isn’t the Retail Sector doing more ‘Nudging’ of Hand Sanitisation?
Is anyone else thinking about Behavioural Nudges and Hand Sanitisation? If you’ve ventured to the supermarket since COVID-19 you’ve probably experienced some version of the ‘Hand Sanitiser Station’. The good, the bad and the ugly. My experiences have ranged from the pathetic – empty bottles of disinfectant spray lurking behind the crisps – through to […]
The Atomic Theory of Meetings. Atoms and Meetings are made of mostly NOTHING.
Atoms and meetings are surprisingly similar. Just like in science, where atoms are the basic building blocks, for organisations meetings seem to fulfill a similar purpose. Organisations wouldn’t exist without them (apparently). Unfortunately many meetings aren’t as remotely useful (or interesting) as atoms, but there are startling similarities. Let me explain. Basically there are 3 […]
Florence and Semmelweis knew it over 150 years ago. “Wash yer hands you Filthy Animal” #COVID-19
Public Handwashing Facilities. I have an idea… How about we make handwashing a very public activity. Put the wash-basins, water, soap and drying facilities in a very public space, so that everyone can see what’s going on? There’s the obvious impact of peer pressure that might come into play here, but I can also see […]
