I do not like that person. I must get to know them better.

Hold on to your undergarments. I’m going to explain an Abraham Lincoln quote through the lens of Mean Girls. Yes, you did read that right. Mean Girls, the 2004 American teenage comedy film. At last, I understand Mean Girls. Last night I was watching Mean Girls (with my wife, who provided running commentary) and it […]

Scaffolding: Temporary, Lightweight and a Utilitarian Metaphor.

I’m a bit of a sucker for metaphors. Which one of these descriptions works best for you? Option A. “To make this project something that will be a success for many years we need to put up the right sort of ‘scaffold’ to help it develop…” Option B. “To ensure the successful delivery of the […]

Beer Committees and Governance. The perfect Cocktail.

Beer Committees were an important part of the small community rugby clubs I grew up around. So important, that I think they are an actual foundation stone in the temple of governance that is essential to any democratic society. Let me explain… What are Beer Committees? In any small club or society there are two […]

Because, that’s the way we’ve always done things around here…

An expression that is usually followed up with something along the lines of… “is the most dangerous thing you’ll hear”. You may have heard it quoted by serious people or even seen it on posters or painted on the walls of more ‘progressive’ organisations. It’s a powerful statement that has many layers of meaning, but […]

Knowledge Management is like a Boomerang.

There’s so much I don’t know (about knowledge). I don’t feel particularly confident about writing this post. The more I’ve learnt about ‘knowledge’, the more I realise that I don’t know very much. However, sometimes I feel the need to speak out – in a helpful sort of way – to prevent others making the […]

Sneckdowns. The Ultimate; Desire Paths, Snowfall and User Centered Design Combo.

Desire Paths, and then some… You’ve probably heard of Desire Paths, the darling/nemesis of Urban Planners. The informal, beaten earth, muddy paths that pedestrians (people) create because they work for them. They are where the locals (people on the ground) have chosen to walk. Typically in different places to where the Architects, Engineers and Planners […]

Fixing the Bike(shed). A conversation about how to deal with Bikeshedding

Have you ever been in a meeting where you spend an eternity discussing something relatively trivial, and then microseconds on something significant? If the answer is yes, the chances are you’ve been Bikeshedding… Bikeshedding is the common name for Parkinson’s Law of Triviality:  … ‘the amount of time a committee will spend discussing an item […]