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Churchill Fellowship 2018
Tag:
good practice
Innovation
,
Learning
,
Learning from Failure
Good Practice IS a Good Traveller, just ask a Cash Machine Bandit.
Behaviour
,
Complexity
,
Continuous Improvement
Checklists don’t work* (*sometimes, particularly if you get implementation wrong)
Complexity
,
Innovation
Groundhog Day and the Tyranny of Best Practice
Continuous Improvement
,
Innovation
Best Practice Glossary or Buzzword Bingo?
Continuous Improvement
,
Innovation
,
Learning
,
Public Services
Why is good practice such a bad traveller?
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What's the PONT 