Before launching into; the ‘Good Practice Is a Bad Traveller Delusion’, one of my favourite topics, how about this…… Cockney Cash Machines (ATMs if you like). This is brilliant, a while back a company that provides cash machines built them with the option of conducting your transaction in your chosen language of; English or Cockney. […]
Checklists don’t work* (*sometimes, particularly if you get implementation wrong)
This isn’t an anti-checklists post. It’s an illustration of why picking up an example of good practice in one location, and dropping down in another doesn’t always work. No matter how brilliantly conceived, beautifully constructed or obviously ‘good’ the original good practice might be. So, next time a politician or clever speaker at a conference […]
Groundhog Day and the Tyranny of Best Practice
Today is Groundhog Day. I’m not joking the 2nd February really is Groundhog Day. Groundhog day is a much loved North American tradition, but according to the Oxford Dictionaries, it also stands for something else; “a series of unwelcome or tedious events that keep recurring in exactly the same way”. In other words, a continuous loop of the same old […]
Best Practice Glossary or Buzzword Bingo?
If you are a fan of buzzword bingo you might be in for a treat. I think I’ve stumbled upon a new subset of buzzwords for a bingo card on best practice phrases. In the post ‘Is Best Practice the Enemy of Innovation?’ I suggesting that we (particularly those with significant power or influence) should be […]
Why is good practice such a bad traveller?
A straightforward answer, good practice is a bad traveller, because that’s the way we like it. I’ve sat in a few conferences where there has been quite a lot of ‘hand wringing’ from the stage, about why this is such a difficult pastime. We all know that sharing knowledge and good practice is the right […]
What's the PONT 