The James Reason Swiss Cheese Failure Model in 300 Seconds

James Reason Swiss Cheese Model. Source: BMJ, 2000 Mar 18:320(7237): 768-770 A while ago I was part of the Cardiff pilot of Practical Strategies for Learning from Failure (#LFFdigital). My job was to explain the James Reason Swiss Cheese Failure Model in 300 seconds (5 minutes). This is what I did. The Swiss Cheese Model of […]

Do we need a Public Services, ‘Museum of Failed Products?’

Most commercial products new to the market fail. Fact.  Most change programmes fail. Fact. Most initiatives in public services work perfectly. It’s completely different here…..  Really?   I may have upset some people, with those assertions, so I’d better explain myself. Most Commercial Products Fail – The Museum of Failed Products. I’ve mentioned this before. […]