Tag: back to the floor

Behaviour, Continuous Improvement, Failure, Public Services

3 Mystery Shopper Tasks for; Executives, Non Executives, Directors and Chiefs
Continuous Improvement, Learning

If you want to understand your own culture, spend some time in someone else’s
Continuous Improvement, Learning, Public Services

If I ruled the world, all public sector senior managers would do a secondment in the community by @Jargonautical
Complexity, Innovation

Encouraging Innovation. Use some Naive Experts, Belbin Resource Investigators and send them ‘back to the floor’.