This isn’t an anti-checklists post. It’s an illustration of why picking up an example of good practice in one location, and dropping down in another doesn’t always work. No matter how brilliantly conceived, beautifully constructed or obviously ‘good’ the original good practice might be. So, next time a politician or clever speaker at a conference […]
Laughter turns strangers into friends………… sometimes
This week I’ve been attending the Distinguished Lecture Series at Cardiff University where I heard Professor Robin Dunbar (yes, he of Dunbar’s number) talk about some incredibly interesting topics. I aim to post a few things about the whole lecture series, but for the minute here is what’s grabbing me, the importance of laughter and […]
Avoiding shock, denial, and dispair…………how can I write better content?
Last week I had a blog post reviewed and got some good honest feedback. You know, the kind only a close friend or relatives can give you. This was absolutely necessary, but it’s a bit like the change curve thing of: shock and denial; progressing to uncertainty and ending up at acceptance and moving on (eventually….I hope). […]
Experts love complicated things
I’m recovering from pneumonia at the moment. The early stages involved five days in hospital and a fantastic opportunity for some ‘hands on’ NHS user experience. I’m not recommending anyone interested in the workings of the NHS gets sick, but it doesn’t half give you an insight. As it turns out I’m a very straightforward / simple […]
Spot the meeting saboteur checklist
This is the follow-up from the earlier post dealing with field sabotage which was based on the guidance in The Simple Sabotage Field Manual . It’s my tick list, updated from the 1944 CIA field manual, section that covers; ‘general interference with organisations and production‘. It’s also got a few personal irritations thrown in. Print it off and enjoy […]
What's the PONT 