If You Can’t Sign it, Don’t Ship it.

Owning what you create. There’s a lot to be said for feeling real sense of ‘ownership’ of the things you build, manufacture, write, create or the service you provide. Ultimately it’s all about quality. If you care about what you are doing you should be prepared to put your name to it. By ‘signing’ whatever […]

Is annoying your service users a good way to build community action?

Deliberately setting out to upset and annoy people isn’t an approach I’d routinely recommend, but please stick with me. Here are three things to think about, and how they might be combined to help to build better communities that can deliver the services they require: Doing something wrong, and then putting it right, builds stronger […]