The James Reason Swiss Cheese Failure Model in 300 Seconds

James Reason Swiss Cheese Model. Source: BMJ, 2000 Mar 18:320(7237): 768-770 A while ago I was part of the Cardiff pilot of Practical Strategies for Learning from Failure (#LFFdigital). My job was to explain the James Reason Swiss Cheese Failure Model in 300 seconds (5 minutes). This is what I did. The Swiss Cheese Model of […]

Speaking Truth to Power Part 1. 2500 years of Shooting the Messenger

I was going to start this post with a link to the opening scene from the film Gladiator. You know, the bit where Maximus Decimus Meridius (Russell Crowe) is waiting pensively for a messenger to return from telling the German Barbarians to surrender. All around his Roman Legions prepare for battle (very dramatic). The messenger does […]

Be. More. Human. The Killer App v Designing Out The Idiot

  Huge thanks to Mark Schaefer for the midweek boost at Academi Wales Summer School. It was a fantastic gallop through ‘everything you need to know about social media marketing’, there’s a great graphic of the presentation at the end of the post. Its the third time I’ve seen Mark speak and as previously; he […]

Do we need a Public Services, ‘Museum of Failed Products?’

Most commercial products new to the market fail. Fact.  Most change programmes fail. Fact. Most initiatives in public services work perfectly. It’s completely different here…..  Really?   I may have upset some people, with those assertions, so I’d better explain myself. Most Commercial Products Fail – The Museum of Failed Products. I’ve mentioned this before. […]

Loving and Learning from Failure. Great idea, but how does it work?

“Accept that failure will happen and learn the lessons”. That could be a classic from the dictionary of  “easy to say, hard to do” inspirational quotes. You know the ones, they get posted all over Facebook with backgrounds of epic landscapes or golden sunsets. I fully agree with the sentiment, but how does this work in a […]

Failure* should be part of your CV (*= fast intelligent failure)

Now that’s a statement that might cause a few recruitment consultants and career coaches to splutter into their skinny macchiato. Surely its all about winning and trumpeting your success, isn’t it? Admitting to failure, and claiming it as some sort of achievement is a pretty alien concept. In many organisations the approach to failure is […]