Category: Complexity

Complexity, Liminality, THINKING

The Butterfly Effect, Crane Flies and the Spin of a Cricket Ball.
Complexity, Learning, THINKING

We’re Doomed. Doomed I tell ya. Again.
Behaviour, Complexity, decision making, Failure, knowledge management

Tolerated failure implants learning better than success.
Behaviour, Behaviour Change, Complexity, Idenity, Identity Persistence, Liminality

Liminality. Two inevitabilities and one prediction.
Behaviour, Behaviour Change, Complexity, Identity Persistence, Participation, Ship of Theseus

Rip up your Culture Change Road Map and learn to use a Compass
Complexity, decision making, Learning, measurement, Narrative Use

Measurement is a Smorgasbord.
Complexity, Idenity, knowledge management, Learning, Narrative Use

The Tell of Captain Walker… Mad Max, ‘Poxyclips’ and Tribal Stories
Behaviour, Complexity, Public Services, Risk Management

Failure to Account for Jars of Raspberry Jam (in a Sandstorm)
Behaviour, Complexity, decision making, Risk Management

The Ministry of the Predictable. Eliminating Uncertainty, Risk, and Resilience.
Complexity, Continuous Improvement, Innovation, Public Services, Uncategorized

Luke… ‘Root Cause Analysis 5 Whys’ is not the method you are looking for…
Behaviour, Behaviour Change, Complexity, Narrative Use, Uncategorized

Scaffolding: Temporary, Lightweight and a Utilitarian Metaphor.
Complexity, Innovation, knowledge management, Learning

Crowdsourcing Covid Recovery Ideas. Do I Panic and Scream or Do I Rejoice?
Complexity, Narrative Use, Uncategorized

Customer Contact Centers After Covid. More Human, More Local, More Joyful?
Behaviour, Complexity

Ordinary Clay, Not Gold and Silver #Cynefin21
Complexity, decision making, Learning from Failure, Risk Management

Going Blind on a Spacewalk. Can Simulation Training Help?
Complexity, Failure, Learning, Learning from Failure

Is anyone deploying ‘Innovation and Learning’ people alongside COVID-19 Response Teams?
Behaviour, Behaviour Change, Complexity, Public Services

COVID-19. Will Lady Macbeth style Hand-Washing at Sports Stadiums become the long term ‘norm’?
Behaviour Change, Complexity, decision making, Failure, Risk Management

Trojan Mice in 900 Seconds
Behaviour, Behaviour Change, Complexity, Narrative Use, Public Services

Campbell’s Law and why Outcome Measurement is a Dead Cobra.
Complexity, Failure, Learning, Learning from Failure

Project Learning Reviews are like a Cheese Fondue…