Knowledge Management is like a Boomerang.

There’s so much I don’t know (about knowledge). I don’t feel particularly confident about writing this post. The more I’ve learnt about ‘knowledge’, the more I realise that I don’t know very much. However, sometimes I feel the need to speak out – in a helpful sort of way – to prevent others making the […]

Ordinary Clay, Not Gold and Silver #Cynefin21

Clai cyffredin nid aur ac arian. Being ordinary doesn’t feel like much of a goal does it. It’s certainly not aspirational in the sense of the ‘happy clappy’ vision statements you see in lots of corporate documents. But ordinary and mundane are essential. This is the stuff of everyday life, the fabric of society, the […]

Ritual Dissent, Facilitation that Goes Beyond Comfortable Consensus

Ritual Dissent: “We do that here. It’s just that the dissent happens once people have gone back to their desks and they destroy the idea” Anon. Just for the record, what I’m talking about here is: Dissent as a strongly held difference of opinion and Ritual as a set of fixed actions that are part […]

Campbell’s Law and why Outcome Measurement is a Dead Cobra.

Target setting and ‘outcome measurement’ are part of a vast industry of checking and ‘holding to account’ but basically it doesn’t work, and probably causes more problems than if you didn’t bother in the first place. That’s a bit controversial…, particularly if you are in the game of; measurement, checking and ‘holding to account’. Let […]

Loving and Learning from Failure. Great idea, but how does it work?

“Accept that failure will happen and learn the lessons”. That could be a classic from the dictionary of  “easy to say, hard to do” inspirational quotes. You know the ones, they get posted all over Facebook with backgrounds of epic landscapes or golden sunsets. I fully agree with the sentiment, but how does this work in a […]

Quiet calm consideration will untangle every knot (not carnage)

At the end of this post I’m hoping that I will have convinced you to view a video of a song from the Gilbert and Sullivan, Comic Opera, ‘The Gondoliers’. Not generally my everyday listening, but please persevere. Recently I listened to Tony Quinlan from Narrate talk about how the patterns we have established in […]