Ritual Dissent, Facilitation that Goes Beyond Comfortable Consensus

Ritual Dissent: “We do that here. It’s just that the dissent happens once people have gone back to their desks and they destroy the idea” Anon. Just for the record, what I’m talking about here is: Dissent as a strongly held difference of opinion and Ritual as a set of fixed actions that are part […]

Learn the Rules Like a Pro, So You Can Break Them Like an Artist.

“Learn the rules like a pro, so you can break them like an artist” is a quote attributed to Pablo Picasso. Variations of it have been used widely by people from The Dali Lama to Fashion Guru Alexander McQueen, which is where my story begins….. Once upon a time my friday evenings typically involved quality […]

Trojan Horses are not Trojan Mice. 5 Questions to Spot the Difference.

How did the other pilots go? An innocent question to ask anyone talking about their ‘pilot project’. A common response… tumbleweed… silence… nothing but embarrassing silence and the shuffling of feet… Phased Implementation is not a Safe to Fail Pilot. I want to paint this in 6ft high letters somewhere sothat; ‘Policy Wonks’, PRINCE2 Practitioners, […]

Loving and Learning from Failure. Great idea, but how does it work?

“Accept that failure will happen and learn the lessons”. That could be a classic from the dictionary of  “easy to say, hard to do” inspirational quotes. You know the ones, they get posted all over Facebook with backgrounds of epic landscapes or golden sunsets. I fully agree with the sentiment, but how does this work in a […]

Learning from Failure. The more it hurts the better you learn.

I’ve heard lot of people recently going on about how necessary it is to fail. “Fail fast, fail forward”, “Learn the lessons from failure, and move on”, “Take risks and accept that some things will fail”, “Share your mistakes”. It’s all a bit worrying if you’ve spent your working life in organisations where failure (and […]

My epic communication fail…… The 4 Foot Post Story

This week has been about failures in communication.  I’ve ended up with 16 feet of timber for fence posts, excellent. Unfortunately it wasn’t in the shape of the two 8 foot lengths I needed. I got four 4 foot lengths. It might as well have been firewood. I could put this down to a sophisticated […]

Crowdsourcing, could this be the groovy new name for staff ideas schemes?

Recently someone important told me that Crowdsourcing was “old hat, and we’ve moved on from that”. What they had moved on to wasn’t explained but I don’t think we’ve even scratched the surface of Crowdsourcing in the world I occupy. Fortunately I went to an IdeasUK event last week which was focussed on how social media […]